• A curated program of 40+ virtual sessions including online presentations, conversations and workshops from globally renowned healthcare leaders with programming tailored to provide you with insight, knowledge, tools and resources to help advance compassion in your healthcare community throughout and following this public health crisis.
• Access to a full archive of recorded sessions
• Continuing education credits available through April 2021
• Networking through our online community

A wide range of topics were covered, but all relate to how compassionate care can support goals like workforce well-being, patient experience, safety, quality and innovation, as well as additional content to support caregivers and leaders during this challenging time.

Sample topics include:

• Moral Distress Related to COVID-19
• How Does a Global Health Crisis Impact Marginalized and Underserved Populations?
• Sustaining Compassion for Ourselves and Each Other in Challenging Times
• The Impact of Turning to Drugs and Alcohol to Cope During Stressful Times
• Supporting Patients and Loved Ones in Recovery During a Crisis
• Compassionate Leadership During a Public Health Crisis
• COVID in Immigration Detention Centers: The Impact of Crowding and Internment When Social Distancing isn’t Possible
• Staying Focused on Patient and Staff Experience in a Crisis
• Responding to Trauma and Mitigating Traumatic Stress in Real Time
• Community Responses to Disasters
• What is Resilience? Stories from the Field
• Using Virtual Tools to Support Healthcare Staff
• Telehealth Takes Center Stage: What We Learn When We Meet Online

The conference attracted 850+ attendees from 43 states and 9 countries.  It is targeted at anyone who is working to advance compassionate culture in their healthcare organization. Examples include healthcare system leaders, educators, quality and safety professionals, risk managers, human resources professionals, policy and public health representatives, ethics committee members, nurse managers, chaplains, clinicians involved in direct patient care and others. Here is a list of all organizations involved in the last conference.

All Corman IMPACT Honors program submissions will be highlighted throughout the virtual Compassion in Action Healthcare Conference, on our Member Community website and Schwartz Center materials.

Up to three exemplary programs were featured on the Conference website and a spokesperson from each of the selected member sites had the opportunity to participate in a video interview about their program and how it has made an impact on their organization.

Our 2020 conference attracted more than 850 participants from 43 states and 9 countries including people in the following positions, among others:

• Senior Healthcare Leaders and Executives
• Directors of Quality, Patient Safety, and Patient Experience
• Physicians and Medical Directors
• Nurses and Nursing Managers
• Social Workers, Case Managers, and Spiritual Case Providers

The 2020 Virtual Compassion in Action Healthcare Conference is available for $350 for Schwartz Center healthcare members, $450 for non-members and $250 for students.

We also offer a group discount for Schwartz Center healthcare members registering four or more people.

Yes. Schwartz Center members receive a discount of $100 on their registration.

Scholarships are no longer available. If you have applied, you should have received a notification. If not, please check your spam filters, and then contact conference@theschwartzcenter.org.

A limited number of scholarships were granted to medical, nursing and other health profession students, as well as for healthcare workers whose employers could not afford to have them participate in the conference. Scholarships cover the full cost of registration. More information is available here.

Yes. We are pleased to offer a team discount to attendees from our member organizations. Groups of four or more individuals from the same organization that register at the same time will receive $50 off each registration. When you utilize our group registration feature, the discount will automatically apply.

Your Schwartz Center Business Membership includes the cost of conference registration for a number of participants based on your giving level. We have created a code specific to your organization. Please email Melissa at mrestivo@theschwartzcenter.org to receive your code.

• A curated program of 40+ virtual sessions including online presentations, conversations and workshops from globally renowned healthcare leaders with programming tailored to provide you with insight, knowledge, tools and resources to help advance compassion in your healthcare community throughout and following this public health crisis.
• Access to a full archive of recorded sessions
• Continuing education credits
• Networking through our online community

At this time, we’re not offering registration for individual sessions.

No, to view recorded sessions after they have been archived, you will need to log in to our conference app.

Please log in to the Conference app with the email address you registered with:

• Access the mobile app via this link from your phone or download the AttendeeHub app on your phone, and type “compassion” in the search bar
• Access the web version of the app via this link.

We are using Zoom for the virtual conference. Please make sure that you have upgraded to the latest version of Zoom (5.0 or higher).

Please also make sure that your web browser is up-to-date.

All sessions will be recorded and will be available for registrants to access via the Conference app.

To see the full schedule, network with your fellow attendees, and access handouts and recorded sessions, please log in to the Conference app with the email address you registered with:

• Access the mobile app via this link from your phone or download the AttendeeHub app on your phone, and type “compassion” in the search bar
• Access the web version of the app via this link.

Yes, you can add the full list of sessions to your personal calendar via the app.

1. Please log in to the Conference app with the email address you registered via this link.
2. Click on “My Schedule” in the left navigation bar.
3. Click the button that says “Export Schedule”
4. Click on the iCalendar file that downloads. It should open in your desktop calendar program (like Outlook) and should have all sessions available at the time of your downloading. You may also need to import the iCalendar file using instructions from your calendar platform.
5. This will capture the schedule as it as when you download the file. Updates and additions will not automatically be added to your calendar. Please check the apps and our emails for updates and changes.

If you have already registered for the in-person conference, you may receive a full refund, apply your fee to the 2021 conference, or apply your fee to the 2020 virtual conference and receive a partial refund.

If you are a new registrant for the virtual conference, you can transfer your registration to a friend or colleague. All sessions will be recorded and will be available for registrants to access. If you want to transfer your registration, please contact Jen Fiske at jfiske@theschwartzcenter.org and she will assist you.

Yes, credits are available. If you are interested in Continuing Education Credits, you’ll receive a post-test after each session. This will be used to generate your credit confirmation. You will receive one certificate per session.

Yes, the conference sessions and recordings will only be available to registrants with password-protected access. Zoom has more details on their security measures and encryption at: zoom.us/security

Please contact Jen Fiske at jfiske@theschwartzcenter.org and she will assist you.